Prepaid electricity in the main, is quite a good concept to look into if you are still running a post paid system and are struggling with exorbitant monthly fees and costs. If you are controlling your energy spend with the post paid method, then this is in order however it can easily become a costly expense. Prepaid electricity too, are not without it’s errors and issues and below we will discuss some very common errors you will come across some time or the other with your prepaid electricity set-up:

Error Messages: 

1. SAD face – probably means it is just finger trouble in typing the token number – please retry
2. DDDD –  Duplicated token. The token has probably been entered already, causing this error. Please double check.
3. Error 30 – Technical error on your meter. To try and troubleshoot this error, please switch off your meter, as well as your electricity mains and give it a few minutes. Afterwards, turn back on your mains and meter back on and retry your token. If the error 30 persists, please contact your municipality and get a technician to come out and have a look at the meter.

Meter Blocked? – It does occur that a meter is blocked by a municipality’s credit control. This means that the municipality prevents your meter from making a prepaid purchase until the block is lifted. To have this lifted the client needs to sort this out with the municipality.

While we are on the subject, also important to note that any outstanding fees on your utility bill that is deemed to be in arrears, can be deducted from your prepaid electricity purchase. If this takes place, it is wise to contact the municipality to resolve this.

For more information please visit: https://straton.co.za/pre-paid/about/prepaid-meter-error-codes/

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Please be advised that as of the 1st of October, 2019, we have gained support for the following municipalities:

• DCL Metering
• Dynamic Prepaid
• Watelec
• Zotos Ventures
• Matzikama Municipality
• Ontec DA Metering Systems
• Ontec Meter Man Systems
• Centlec Direct

If you are part of of these municipalities and utilities, we are plead to announce that you are supported on our platform and you are free to register and make your prepaid electricity purchases through our platform. Go ahead and register your account right here, and make use of the most convenient, online prepaid vendor, via website and mobile applications.

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She does go on to explain why a positive economic outlook would have a negative impact on Eskom and it’s operations. It may seem like a very outlandish or absurd comment, but the explanation makes logical sense if you think it through. The main logical reason for this is that, the better the economy performs, the greater the demand becomes for energy.

This becomes an issue especially because energy availability in South Africa is about 11% below what it should be, currently sitting at 69%, a figure that should be sitting around 80%. This sentiment was echoed by Independent Energy thought leader CEO Mike Rossouw, who said the problems at Eskom can be attributed to completely wrong pricing policy.

Sharing his thoughts on this, he goes on to say that in the past, the current policy could be seen as suitable due to a smaller scale and less investment in new plants. However, presently Eskom can not generate the revenue needed to support investment into the new plants it is building, neither to support the scale of it’s operations.

He lamented that the focus on fixing Eskom was on addressing the symptoms, rather than the root cause of pricing policy.

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What is the Paygenius Wallet?

The Paygenius wallet is a virtual wallet available as a payment method on your Powertime account. Basically works as it’s name states. You can load funds into this wallet using normal EFT deposit, instant EFT or credit card (users older than 3 months) and use these funds as you go along.

Making use of normal EFT Deposit?

If you are using the wallet by means of making a normal EFT deposit into our account, please note we’ve changed our banking details, this follows below. If you are using the previous account details, you are kindly encouraged to make use of the new bank account details as below: (Also available on your profile by clicking My Wallet>Recharge by EFT) 

ABSA
Account Name: Powertime
Account Number: 4092178984
Account Type: Cheque
Branch: San Tyger (Branch code 632005)

Please be sure to add Powertime as a beneficiary and our email address, support@powertime.co.za to your payment notification and use your username (Paygenius ID) as the reference for your payment. Once we receive this notification from your bank, the wallet would be credited.

If you have any query with regards to this, do not hesitate to contact us at 021 911 5611 or send us an e-mail to support@powertime.co.za

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